Karlsruhe / Hannover, 22 February 2011. The "Software as a Service (SaaS) provider to Crown at this year's CeBIT (1 5. March 2011 represented). The Karlsruhe-technology company is the first time in front of their modular, stackable solution. Six modules cover - as with any other provider - all essential requirements for communication and organization of medium-sized enterprises. In the area offer PORTAL CMS, commerce and community solutions for Web sites, online commerce and online communities. The Business combines CRM (customer relations), Coordination (control of business processes) and Call Manager (virtual PBX). Crown can be found at Stand C72 in Hall 13, together with its strategic partner, the telecommunications provider CNT.
the seamless combination of combinable modules thereby creating entirely new synergies. Customer data requests or orders made through the Crown or Crown CMS Commerce to be created automatically, for example, in Crown CRM. Resulting processes can be controlled in Crown Coordination. Crown Call Manager provides a complete integration of telephony and fax. For telephone inquiries appear on the screen automatically open the customer data and selling, ordering and customer service processes.
Crown provides its solution based on Internet technologies in the central data center. Operation is easy via the web browser, without an on-site installation of additional software needed is. The web platform of Crown shows a consistent user interface for all applications. Additional modules can also add the event within the platform at any time convenient.
Crowns solution enables companies and employees more mobility and flexibility, because it is web based. The software is easily customizable. In addition, they can also be down to the smallest detail to adapt to the needs and structures of the company.
For dealers and system houses Crown to special partner programs. For more information, visit www.crown.de/partner/
About Crown Software GmbH: The Crown
Software GmbH specializes in innovative software for communication and organization within the company. Software as a Service (SaaS) provider develops and sells Crown software products available based on Internet technologies are supported and operated. The divisions CMS, CRM and Call Manager include modular solutions for essential requirements for SMEs that are critical to the success of a company. The Web Content Management System CMS Crown offers the best conditions for web and e-commerce and has fully integrated modules for the realization of shops, communities and billing solutions. Customer relationships and business processes are becoming increasingly competitive more and more important. Crown with Crown brings CRM customer relationship management and workflow management company successfully into practice. Modern voice communication using the Internet. Crown Call Manager connects with the comfort of a professional phone system with the benefits of Internet telephony.
More information www.crown.de
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